Archive for August 2007

Off to Burning Man!

August 29, 2007

Hi all,

I’m off to Burning Man and will not be accessible via phone or email until Tuesday, 9/4. Not to worry, however, as our support team is available and happy to assist you with any concerns or questions you may have until next Tuesday.

This is my third year straight at Burning Man. If you’re curious about Burning Man, you can check out the official Burning Man website. My boyfriend, Richard, and I are driving my awesome RV, Retrograde, to Burning Man. (I’m typing this from the front passenger seat of Retrograde in a parking lot in Reno, NV!)

See you all Tuesday! Have a great week.



More AboveNet scheduled maintenance…migration slots available

August 23, 2007

Hi all,

For those of you still left on AboveNet, we’re happy to migrate you any time you would like. Email and we’ll set you up with a time to migrate to our new IP addresses. In the meantime, please keep in mind these two AboveNet scheduled maintenance notices:

This notices affect the old 208.185.x.x AboveNet IP addresses ONLY. Our new multi-homed network, which is 208.69.x.x and 208.78.x.x, is not affected.

AboveNet is planning a scheduled hardware maintenance on The details of this maintenance are below:

Date & Time: Monday, August 27th 2007, 02:00am through 04:00am PDT
Location(s): San Jose, CA / Device
Description: We will be performing hardware maintenance on this device.
Customer Impact: We do not expect this maintenance to be service impacting.

NOTE: AboveNet says this will not be service impacting, but it may be…similar maintenances in the past have caused service issues.

Date & Time: Aug 31st, Sept 1st, 4th, and 5th 2am to 5am local time for the device.

Location(s): Network wide.

Description: We will be making a backbone bgp configuration change to several routers per night over the 4 nights listed. This change requires our internal bgp sessions on each router to be restarted.

Customer Impact: Routing on each router will be disrupted for approximately 5 minutes; similar to a reboot. Graceful re-routing will be performed as much as possible.

NOTE: This may not affect us, but please keep it in mind anyway.

Thank you,

New merchant account

August 9, 2007

Hi all,

We have installed a new merchant account to run our credit card transactions. We tested successfully with both a Mastercard and an American Express card today. Nothing will change from your perspective — you should still pay your bills at — but if you experience any problems paying your bill by credit card, please let us know by emailing

Thank you,

AboveNet scheduled maintenance 8/4/2007

August 3, 2007

Hi all,

We just received an “emergency maintenance notification” from AboveNet that they are planning switch hardware maintenance on 8/4/2007 from 2AM-4AM PST. While they say that it will not be service impacting, our experience with AboveNet indicates that there may be a period of intermittent or no connectivity during this time.

This maintenance WILL affect all servers on 208.185.x.x IPs.
This maintenance WILL NOT affect any servers on our new network (208.69.x.x or 208.78.x.x), where we no longer use AboveNet as an upstream provider, and we can quickly route around any provider outages.

We are scheduling more migrations from AboveNet to our new network next week. If you’d like to migrate to our new network next week, please email us at with times that work for you, and we’ll migrate you over so you will no longer have to deal with AboveNet.

Thank you,

Great deals on Geotrust SSL certificates: Under $30/year!

August 3, 2007

Hi all,

We have been extended special pricing through August 27th on SSL certificates from Geotrust. These are top-of-the-line SSL certificates that secure your sites and put a lock icon in your customers’ browser windows. This special pricing won’t be valid for very long, so renew or buy your SSL certificate ASAP to take advantage of this offer!

Please note that if you have an existing certificate that hasn’t expired yet, we can add up to 3 months on that certificate, so go ahead and take advantage of this deal even if your certificates haven’t expired!

Geotrust RapidSSL certificates
The exact same certificate that is sold for $69/year here:

Special pricing valid through August 27th or until we sell out, whichever comes first: $39/year · $65/2 years · $89/3 years
Additional discounts available for 4 and 5-year certificates!

These certificates are valid for one subdomain (e.g. or

RapidSSL wildcard certificates
Exact same certificate that is sold for $199/year here:
Like the certificates above, but valid for any subdomain under your domain. Valid for unlimited subdomains on a single server (you will have to buy 1 wildcard certificate for each server that you have.)

Special pricing valid through August 27th or until we sell out, whichever comes first: $179/year · $309/2 years · $439/3 years
Additional discounts available for 4 and 5-year certificates!

DO NOT WAIT! We have very limited availability on this pricing plan, with both a time limit and a low limit on the number of certificates we can buy. This is the lowest pricing you will see on these top-quality certificates. RapidSSL has already doubled their price starting August 28th, so stock up now for multiple years. You will not regret it!

To purchase certificates for your domain name, please email us at We will need a CSR (certificate signing request) from you in order to get the certificate up and running. If you’re not sure how to generate a CSR, we can do that for you at no additional charge…just let us know.

Thank you!